What we do!


How can UnknownGeeks help you and your business?

Here is a selection of some of the services you can expect from UnknownGeeks. This, coupled with our ‘can do’ attitude ensures that you receive the quality of support you should expect for your business. If you need something you don’t see here, don’t be afraid to ask.

PC & Laptop repairs/upgrades

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Typically, during the life of many desktop PCs and laptops, components occasionally fail or simply are no longer up to the job. Perhaps your computer is simply running too slowly when it never used to. We can help restore it to its former glory, so it runs like it did when you first got it.

Maybe a hard drive has failed or one of the memory chips has taken an unscheduled holiday! Perhaps your operating system or general software has gone wrong. UnknownGeeks can advise you on your options, carry out upgrades, fit new devices quickly and effortlessly.

Laptops (also known as netbooks or notebooks, whichever you decide to call them) can sometimes take quite a bashing and will need some TLC. Sadly, many are condemned to silicon heaven before their time, all because of a broken keyboard or a smashed screen. It’s often possible to repair these devices in a cost-effective manner. So contact us today!

Network and Domain management

hard-drives-512px.pngKeeping your business network healthy and virus free can be a time consuming process. Many of our clients benefit from UnknownGeeks remote support services that allow us to administer your Network and domain without the need of costly site visits. From basic administration tasks such as setting up new users or tweaking someone’s permissions, to overhauling the email system or file sharing permissions. Having centralised support ensures that all your security is up to date and your network is easier to maintain giving you peace of mind.

Basic data recovery

database-128px.pngYour hard drive fails and can no longer boot. A lot of people assume that’s it. All your precious data is gone. Well, not always… Now, we should be clear here. We are most certainly not promising to recover all your data. And in a lot of cases, without the use of expensive specialists, the data cannot be easily recovered. But! There are things we can try

Virus/malware/spyware removal and protection

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Virus attack? PC full of malware and spyware? These are all too common a problem and can be difficult and time consuming to remove. They can vary in severity from being slightly annoying, to making it impossible to use your computer at all because it’s ground to a unbelievable crawl and just refuses to do anything you want it to do. Oh, and of course it won’t let you access your control panel any more! Others can be far more dangerous… The ones you don’t know about. The key loggers that are sitting in the background recording all your passwords and the websites you visit to then upload this information to a rogue website somewhere. Now before you start panicking! We are not in the business of scaremongering. The chances of it happening to you are in reality probably pretty remote. But…. it does happen. And yes, everybody thinks it won’t happen to them.

Housekeeping

reboot-button-256px.pngUnfortunately, no, this does not mean we will come and help you with the vacuum cleaning and ironing! But many users find that their lovely, shiny, once nice and fast PC has slowly ground to a halt. Starting up is taking an age and general everyday tasks are becoming a chore. This is sadly the nature of PCs as we ask more and more of them. There are, however, many things we can do to try and keep your PC in tip top condition.

CCTV

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Yep, CCTV. Securing your small business or home with CCTV is now simpler than ever and it has reached a point where the technology is now readily affordable. Cabled cameras, wireless cameras, night vision cameras enable you to take photos, record video,  watch live feeds. You can also control your camera and adjust it remotely; you can even view live CCTV footage from your smartphone (such as iPhone). As long as you have an internet connection, you can view your camera feed from anywhere in the world!

To save you trawling through hours of video, CCTV cameras will only record when they detect movement, saving lots of space on your storage devices. Of course there are internal cameras available as well. You can use these to keep an eye on your garage, business equipment or tills, or even see if the kids are behaving…

 Domains and Web Hosting

domain-names-128px.pngBuy your domain name in confidence with our low prices and free features! Our domain registration system is highly automated so we register your domain names quickly with no fuss. If you want to create a website, be it a small family photo album or a full powered data base driven ecommerce website, your choice of web host is essential. The right web host will make the difference between a slow clunky site that has regular down time and a site that is always available and blisteringly fast!

Cloud Computing

web-hosting-128px.pngAs well as offering great value web hosting, UnknownGeeks also offer great value servers! Virtual private servers, Hybrid servers or dedicated servers. All of which can be used for whatever you see fit! (As long as it’s legal!) Maybe you’d like to move your large database server into the cloud, or you even want to set-up your own gaming server. Whatever your requirements, drop us a line and we’ll see if we can help. With no initial outlay for expensive server equipment, renting a dedicated server can be a real option.